Privacy Policy
We care about your privacy
or
Your personal information is important to us
For us it is
important that the personal data you entrust us as a customer and member
involve us in a careful, transparent and legal manner. In this text we
briefly describe how we handle your personal data in accordance with the GDPR.
or
Briefly on the
EU Data Protection Ordinance (GDPR)
GDPR is the
European Union's new general data protection regulation, which replaced the
Swedish Personal Data Act (PuL) on 25 May 2018. On this information page you
can, among other things, read which of your personal data we handle, how we
protect them and what rights you have. You will also find instructions on
how to do a task, order a registry, etc.
What is a
personal Data?
Personal data
are all information that can be linked directly or indirectly to you as a
person. Examples of personal data are names, contact details, login
details, visitor and order history, and household size.
Therefore, we
need your personal information
Farm2Home uses
your personal information to provide you with the best and smoothest service
when buying food and other online items, including interesting tips. This
will make your experience of our service as good as possible.
Your personal
information is mainly used by us for the following purposes:
·
In order to provide and manage your user account
·
In order to deliver goods and services in accordance with our agreements
with you
·
To handle and quality assurance customer service
·
In order to provide custom information, benefits and offers as well as
provide personalized experience of our service
·
To provide information about and promote our and third parties' products
and services
·
In order to implement and manage participation in competitions and events
·
To develop our services and systems and to carry out evaluations of our
business model
·
To prevent abuse of our services, or to prevent, prevent and investigate
crime
·
In order to fulfil legal obligations (eg regarding the requirements of the
accounting act, product liability and product safety and protection of personal
data in IT systems)
We save your
personal information only if it is necessary. Learn more about what we use
your personal information for, and for what reasons, in our Privacy Policy.
Then we collect
and manage your personal information
You will feel
safe with how we treat your personal information. Therefore, it is
important to us that you understand how we collect, process and share with us
your data.
The information
we collect about you leaves you mainly from the following contexts:
·
When you join us, that is, registering a Farm2Home account
·
When you use our services, or interact with our communications
·
When you enter your personal preferences to get as customized as possible
·
When contacting us, eg. our customer services
In some cases,
we may disclose your personal information to other group companies, IT suppliers
or companies we collaborate to provide and develop our products and
services. We will not sell your personal information to anyone else.
Then we protect
your personal information
We have taken
the technical and organizational security measures required to prevent your
personal data from being manipulated or lost, or unauthorized access to them in
accordance with applicable laws regarding the protection of your personal data.
Your rights under GDPR
·
The Register. You are entitled to request confirmation if we process personal information
about you or not. If we do, you have the right to see what information we
are processing about you through a registry extract.
·
Amendment. If a personal statement is incorrect or incomplete, you are entitled to
request that it be corrected.
·
Revoke consent. If we treat your personal information with the consent of the legal basis
for your treatment, you are entitled to withdraw the consent at any time with
future effect.
·
Oppose your direct marketing. You are entitled to oppose that personal data
processing is done for direct marketing. This is best done by
unsubscribing from the mailing list by clicking on the unsubscribe link in the
mailing or contacting us.
·
Complain. If you believe that we are handling your personal information incorrectly,
please contact us (see below). You also have the right to submit a
complaint directly to the supervisory authority, ie the Data Inspection /
Privacy Authority.
·
Inquire legitimate interest. You are entitled to oppose treatments that support
a legitimate interest if there are reasons in your case that addresses the
treatment. However, if you oppose the treatment but there are legitimate
reasons that weigh heavier, we will continue treatment.
·
Delete personal information. You are entitled to request, and in certain
circumstances, your personal data deleted. An exception is if we have a
legal basis for preserving the data.
·
Data Porting. In some cases, you may have a copy in structured format of the information
you have provided yourself, for transfer to another person responsible for
personal data.
Then you do to
avail of a right
If you wish to
take advantage of any of your rights above, you should contact us first by
email to support@farm2home.se
Note: The
request needs to be from the email address associated with your
account. You also need to enter a phone number that we can reach you to
confirm your identity.
As for
businessmen?
All data that
can be linked to a natural person at the company is covered by GDPR, for
example. contact person, e-mail address and mobile number.
Contact details
If you have any
questions about our privacy policy or cookie policy, or our use of your
personal information, please contact us as below:
Email: support@Farm2Home.se
Postal Address: Farm2Home AB, Korpstigen 12E, 197 31, Bro, Stockholm, Sweden.
Phone: +46 70-209 58 88
